Unified Customer Intelligence CRM
Break down data silos with real-time identity resolution, conversation timelines, and predictive customer scoring.
Synchronize conversations, purchase history, behavioral telemetry, and lifecycle stages into an actionable 360-degree customer profile across commerce and support channels.
What is Aprilo CRM?
Aprilo CRM serves as the single source of truth for customer interactions across every digital channel. By unifying website clickstreams, WhatsApp chat logs, support tickets, and e-commerce orders into an unified identity graph, your teams gain complete situational context.
Real-Time Identity Resolution
Stitches anonymous browser cookies, phone numbers, and email addresses into single unified customer graphs.
Unified Interaction Timeline
Chronological feed of every message, product view, purchase, and support interaction across all touchpoints.
Dynamic Segment Engine
Evaluates behavioral rules in real-time to maintain auto-updating cohorts for marketing and sales targeting.
Built for Mission-Critical Enterprise Workflows
Explore how Aprilo CRM delivers autonomous execution with deterministic safety.
Conversational History Aggregation
View website assistant conversations and WhatsApp threads side-by-side in one streamlined interface.
Predictive Churn & Affinity Scoring
Machine learning models compute customer engagement health and predict upcoming brand affinity.
Custom Field & Metadata Schema
Easily configure custom attributes for company size, ERP account numbers, VAT IDs, and custom tags.
Bidirectional Webhook Integrations
Instantly broadcast profile updates and lifecycle transitions to ERP, billing, and marketing platforms.
Real-World Enterprise Deployments
Equipping account executives with complete visibility into purchasing histories and support queries before client calls.
Connecting in-store phone order histories with web accounts to provide personalized VIP support.
Technical Specifications & Governance
Frequently Asked Questions
Common questions regarding Aprilo CRM architecture and integration.
Can we import existing contacts from CSV or legacy CRM platforms?
Yes. Aprilo CRM includes automated CSV import mappers and pre-built migration connectors for Salesforce, HubSpot, and Zoho CRM.
Is customer data stored in compliance with GDPR and CCPA?
Yes. Built-in compliance tools handle Right to Be Forgotten requests, consent tracking, and automated data exports with one click.
Connected Products
Aprilo Sales
Autonomous Inbound Sales & Lead Qualification Engine
Aprilo Support
Autonomous Multichannel Customer Support & Resolution Engine
Aprilo Marketing
Predictive Audience Segmentation & Multichannel Campaign Automation
Ready to Deploy Aprilo CRM?
Schedule a technical consultation with our engineering team to assess workflow integration, private VPC requirements, and ROI models.